Support

We're here to help you track your costs with confidence.

Email support

Expected response time: within 24–48 hours

Contact Support Open a pre-filled email draft

Common topics

Free trial questions
Purchases & billing
Refunds
Feature requests
Bug reports
Cost estimate accuracy
Setup & troubleshooting

Before you email

To help us resolve your issue faster, please include:

  • Your macOS version (e.g., macOS 15.3)
  • Your BurnScope version (found in BurnScope > About)
  • A screenshot if relevant to the issue

For billing issues, please include your App Store receipt ID.

Published by Apps by SAHARA